Refund and Returns Policy
At Govt Free Jobs, we strive to provide quality government job exam preparation materials to support your career goals. However, if you are not satisfied with your purchase, we are here to assist you. Please review our refund and return policy below.
1. Eligibility for Returns/Refunds
We offer refunds and returns for physical products purchased directly from our website, such as our exam preparation books, under the following conditions:
- The product is defective or damaged upon arrival.
- The product is not as described or the wrong item was delivered.
- The product is returned within 30 days from the date of delivery.
- The product must be in its original condition, unused, and with all packaging intact.
2. Non-Refundable Items
We do not offer refunds or returns for:
- Digital products, including e-books or online courses, once accessed or downloaded.
- Products that have been used or opened beyond inspection.
3. Return Process
To request a return or refund, please follow these steps:
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Contact Us: Email us at admin@govtfreejobs.com with your order details and reason for return within 30 days of receiving your order.
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Return Authorization: We will review your request and provide a return authorization if eligible.
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Return Shipping: For approved returns, you will be responsible for the return shipping costs unless the item is defective or incorrect.
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Inspection: Once the returned item is received, we will inspect the condition of the product.
4. Refund Process
If your return is approved, we will process a refund to your original payment method within 7-10 business days. Refunds are typically issued for the price of the product only and may exclude shipping costs unless the return is due to an error on our part.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect product:
- Please contact us immediately at admin@govtfreejobs.com.
- We may request photographs of the damaged or incorrect product for verification purposes.
- We will either send a replacement product or issue a full refund, including shipping charges, based on your preference.
6. Contact Us
If you have any questions or need assistance regarding returns or refunds, please feel free to contact us:
Email: admin@govtfreejobs.com
Website: Govt Free Jobs
We are committed to providing you with a positive experience, and we will do our best to resolve any issues promptly.
